I'd like to fully recommend hair colourist Alex who solved several colour problems for me this week (brassiness, increasingly dark roots etc); the resulting highlights (full head) were a huge transformation from the frankly embarrassing hair I went in with. She understood what was needed, was interested, suggested tonal improvements I hadn't been aware of before and was extremely helpful all round. The highlights offers at Alan Lawrence are also a big financial help to people like me who live in London and can no longer afford "London prices"...the deals are well worth the travel! If you're reading this Alex I also want you to know if you're still there next time you'll be the person I ask for and I hope to be able to afford a decent tip by then, which I just couldn't stretch to this time (and which you definitely deserved). Thank you!