Had a Voucher for Highlights and a cut and blow dry which was very good value. Arrived and was promptly shown to a seat, made to feel welcome but not pushy. Offered drinks several times; said yes to Coffee and it arrived in a little Cafetiere with own jug of milk on a tray. Very nice.
The lady who did the highlights was quick and efficient and I asked for finer strands (less is more). This was done and after 3/4 hour it was washed out and another lady did a cut and blowdry.
Three ladies worked on me; all polite and skilled in their task and there was a low buzz with people coming and going but not rushed at all. I had an am appointment and maybe that helped. Found parking just outside which is free before 4pm I think. All in all very pleased with the result and will come again. Allow up to 2 hours.